Why Are My Reviews Not Showing on Google My Business?
There are several reasons why reviews on your business may not appear in Google my business. For example, you may have a policy that prohibits reviews on your business, or you might have fake or off-topic reviews. If you have any of these types of reviews, you may have to take steps to clean them up.
Review policy violation
If your Google business review does not appear, it may be due to a policy violation. There are some steps you can take to have your review show up again.
Google has a very specific review policy, which outlines the types of content that can be posted in reviews. A review cannot contain prohibited or restricted content, such as illegal or sexually explicit material. Reviews must be less than 1000 characters long.
Google will delete reviews if they are offensive or inappropriate. This includes profanity, obscene gestures, and content that promotes physical violence or mental abuse.
If a review is flagged for a policy violation, Google will contact you and ask for further information. It can take up to several weeks for a response. Eventually, Google will send an email letting you know whether your review has been removed or not.
You can also report a review that does not show up to the Google Business Profile team by tweeting them or visiting the Google My Business help section.
COVID-19 pandemic
It’s probably no surprise that Google is affected by the COVID-19 pandemic. The update has impacted businesses in all parts of the globe. As a result, they are having to make changes to their cleaning processes and adjusting their hours of operation.
Google has released a helpful guide to help business owners get started. They have also created a support page for companies in need. These features are designed to keep Google employees safe while still giving customers the best experience possible.
There are a few key features that have been deemed essential, including business descriptions and hours of operation. This may not be a big deal to some, but it is to others. Businesses can also use Google’s tools to create a more streamlined process.
For instance, the best way to promote your services is to create a landing page on your website that tells customers what they can expect. A well-executed landing page should include an explanation of the COVID-19, a link to the latest information, and an offer to refund customers in the event of a cancellation.
Off-topic or baseless reviews
If you are a business owner, you might have noticed that you have not received any new reviews on your Google My Business listing. This is likely due to Google’s filters that prevent review solicitation.
In order to make sure that your Google Business Profile is up to date, you can contact Google Support to fix the issue. Alternatively, you can try to collect evidence on why your reviews have been removed.
The most common reason why Google removes reviews is due to off-topic content. For example, if a reviewer makes a comment that promotes violence, then it is likely that the review will be removed. You can also have a review removed if you include sexually explicit material or profanity.
You may also have your reviews removed if you include links, coupons, or other promotional content. Reviewers are encouraged to follow Google’s guidelines to ensure that their reviews are authentic and helpful.
In addition, Google has a policy for reviews that violate the company’s policies. Reviews that have been removed for violating Google’s policies will not be re-published.
Fake reviews
When you have a business listing on Google My Business, you need to make sure that the reviews are reflected in the index. Some people purchase fake reviews and this can lead to severe problems for your Google presence.
If you see that a review isn’t showing, then you may need to contact Google support to fix the problem. Sometimes, it takes a few weeks for a review to appear on Google.
However, this shouldn’t be the case. Google has a very strict policy for reviews. They’ll remove fake reviews from your business listing if they feel that they are not true. For example, if a reviewer is using a false profile to post a review, or if the review doesn’t follow the guidelines.
You should also try to post your review from a different IP address. Having your reviews posted from the same IP address can lead to duplicated reviews. This can be inaccurate and look spammy.